Playa Palms Beach Hotel, Playa del Carmen - Reviews, Rooms Options & Prices 2025

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Key details

About the Resort

1St Avenue Bis, Playa Del Carmen, Mx, Playa del Carmen, Mexico, 77710

Playa Palms Beach Hotel is an acclaimed boutique resort located in the vibrant heart of Playa del Carmen, Mexico. Opened in 1999, it is celebrated for its personalized service and intimate beachfront setting, which harmoniously blends with the natural beauty of the turquoise Caribbean Sea. The resort’s unique palapa-roofed design exemplifies an authentic Caribbean experience, while its dedication to sustainability and preserving the local culture contributes to its charm.

Location

Situated in a prime location, the resort is just a short walk from Playa del Carmen's famous 5th Avenue, where vibrant shops, restaurants, and bars await. The resort is also conveniently located for easy access to numerous local attractions and popular tourist destinations.

Rooms

The resort offers a range of stylishly furnished rooms featuring beautiful ocean and garden views. Each air-conditioned room is equipped with facilities such as a flat-screen TV and soundproof windows. The accommodations are designed to provide a relaxing ambiance reflective of the surrounding paradise.

Eat & Drink

Playa Palms Beach Hotel provides an array of dining options to satisfy various tastes. Guests can enjoy breakfast with a variety of offerings served directly to their room's balcony. The onsite restaurant serves local and international cuisines, with an emphasis on fresh ingredients.

Leisure & Business

Guests can take advantage of the resort's outdoor pool and private beach club equipped with loungers and umbrellas. Various activities, including snorkeling and yoga, are organized to enhance the vacation experience. The spa also offers relaxing treatments such as temazcal steam baths.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Ocean View Studio

Max:

2 persons

49 m²

Bed options:

1 King-size bed

Sea view

Shower

Coffee machine

room details

Check Prices

One-Bedroom Suite

Max:

3 persons

63 m²

Bed options:

1 King-size bed

Garden view

Shower

Coffee machine

room details

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Studio Garden View

Max:

2 persons

45 m²

Bed options:

1 King-size bed

Garden view

Shower

Coffee machine

room details

Check Prices

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Price and Room Availability Calendar

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Getting around

Explore available ways to reach your dream destination

City Centre

Playa del Carmen600 m

Airports

Aeropuerto de Playa del Carmen (PCM) 1.6 km

Cancun (CUN) 56.5 km

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Amazing Ocean View!

I had the pleasure of staying in an Ocean View Studio, and the view from my balcony was just amazing. The room was well equipped with a small fridge, hob, and microwave, making it very convenient for my needs. I especially loved relaxing in the hammock on the balcony while soaking in the stunning ocean scenery. Absolutely a highlight of my trip!

Ben123. USA, 2024-06-15Read full review on

Breakfast in Paradise

Every morning, I enjoyed having breakfast delivered to my room, which was a good way to start my day. The option to have breakfast on the balcony with an ocean view added a special touch to my mornings. Even though the complimentary breakfast was minimal, I loved the flexibility to order more if I wanted. Each selection was delicious!

WilliamM. Canada, 2024-07-02Read full review on

Relaxing Beach Vibes

The hotel had its own beach area with loungers, perfect for relaxing while listening to the waves. Although I couldn't swim directly in front of the hotel due to boats, it was just a short walk down the beach to find a swimming spot. It was such a soothing experience to unwind on the beach with a good book.

LeslieL. UK, 2024-08-10Read full review on

Stylish Shower Space

I really appreciated the design of the bathroom in my room. The shower was not only well-taken care of but also had a modern look. Having a hairdryer available made my morning routine much easier, too. It was a small detail that really enhanced my overall experience at the hotel.

OttoG. Australia, 2024-09-01Read full review on

What’s included

General

Non-smoking rooms
Wi-Fi
No parking
Safe deposit box
24-hour reception
No pets allowed
24-hour security
Private beach
Smoke detectors
Fire extinguishers
Key access

Guest Parking

Cookware/ Kitchen utensils

Services

Paid airport shuttle
Housekeeping
Laundry
Tours/Ticket assistance
Welcome drink

Spa & Leisure

Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Garden area
Pool with view

Room features

Air conditioning
Soundproofed rooms
Sitting area
Patio
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Self-catering

Cookware/ Kitchen utensils

Media

Flat-screen TV

Location

1St Avenue Bis, Playa Del Carmen, Mx, Playa del Carmen, Mexico, 77710

Map view

1St Avenue Bis, Playa Del Carmen, Mx, Playa del Carmen, Mexico, 77710

City landmarks

Av. Benito Juárez

Los Fundadores Park

950 m

Beach

Kool Beach Club

960 m

Gallery

La Galeria de Playa Art Gallery

610 m

Avenida entre 24 y 34 calles 5a

Caminarte

610 m

Beach

Mamita's Beach Club

1.2 km

Ave Benito Juarez 109 between 5a y 10a Ave

La Sirena's Fine Mexican Handcrafts

740 m

Zona Arqueologica Playa del Carmen

1.3 km

Church

Nuestra Senora del Carmen Catholic Church

1.6 km

Gallery

Tierra Huichol

1.1 km

5ta Avenida Via 38 Building next to ACACAO

La 5ta Hacienda

1.1 km

Avenue With 14 Street 5a Downtown

Corazon de Mexico

1.2 km

Nearby

152 Calle Quinta Avenida

Quinta Avenida

310 m

Mall

Quinta Alegria Shopping Mall

430 m

Museum

3D Museum of Wonders

470 m

Museum

Museo Frida Kahlo Playa Del Carmen

450 m

Night club

Coco Bongo

290 m

Calle 16 Entre 5ta Avenid y 10 Avenida a un lado del centro comercial Quinta Alegría

Arte en Playa

240 m

Av Constituyentes esquina 5ta esquina 5ta Avenida

Ambarte

320 m

Avenida 5ta Entre 6 y8

Gaston Charo Art Gallery Playa del Carmen

370 m

Gallery

Riviera Art Gallery

410 m

Beach

Playacar

590 m

Aquarium

Aquarium Beach

280 m

5th Avenue 4th and 6th Streets

Sun Jaguar

520 m

5ta Avenida

Galeria de Arte 5ta Avenida

590 m

Night club

Blue Parrot

60 m

Night club

Mandala Playa del Carmen

110 m

Shopping Area

Plaza Calle Corazon

160 m

Night club

Salon Salsanera

230 m

Casino

Grand Riviera Casino

410 m

Night club

Club 01

330 m

Restaurants

Indigo Beach

110 m

Calle 14 & the Beach

Off The Vine

60 m

Calle Quinta Avenida y Calle 40

Lido Club de Playa

200 m

Avenida 1 Norte Bis Entre Calle 10 y 12

Blue Parrot Restaurant

130 m

Calle 12

Aldea Corazon

320 m

5a. Avenida Col. Centro

Zenzi Beach Bar & Restaurant

300 m

10th Street And the Beach Centro

100% Natural

280 m

5a. Avenida Entre Calle 10 Y Calle 12

Tequila Barrel

230 m

5 Avenida Between 10th And 12th

La N 20 Cantina

210 m

5a. Avenida Norte 12 Norte

Reviews and Ratings

Feedback from previous guests about their experience

82%

liked the resort and would come back again

Clean and modern rooms

Helpful staff

Noise from nightlife

Bugs in the room

8.2/10

Great

Rooms

8.0

Location

9.2

Service

9.2

Dining

7.0

Riley

United Kingdom, January 2025

8.8/10

Overall, I had a wonderful time at Playa Palms. The hotel is right on the beach, which was a huge plus. My room had a lovely ocean view and was well-equipped, plus the kitchenette came in handy. However, the bed was a bit small for two, and I noticed an unusual smell in the room. Despite that, the atmosphere was relaxing and cozy.

Rooms

9.0

The rooms were gorgeous, spacious, and spotless, featuring a kitchenette and a stunning ocean view from the deck.

Service

9.0

The staff was very accommodating, helping us with wine and cheese on our last evening, making sure we were comfortable.

Location

10.0

The hotel is perfectly situated right on the beach and just a short walk to the vibrant 5th Avenue.

Dining

8.0

Breakfast was delivered to my room every morning, which was a delightful way to start the day.

Facilities

8.0

The beach area was nice, and there were great massage services right in front of the hotel.

Russell

United Kingdom, December 2024

9.2/10

I had a wonderful stay at this charming hotel right on the beach and just a short walk from 5th Ave. The rooms were adorable, clean, and affordable, making it perfect for those looking to explore. I loved the beach access, though it's not overly private. The proximity to fantastic local restaurants made dining easy and enjoyable without needing an on-site restaurant. However, it can get a bit noisy at night due to nearby clubs, which might not be ideal for everyone.

Rooms

9.0

The rooms were adorable and very clean; each had a hammock outside which I loved. They were equipped with a fridge and microwave, perfect for preparing breakfast and lunch.

Service

10.0

The service was exceptional, with breakfast delivered to my door each morning at my chosen time and great attention from the staff.

Location

10.0

The location was fantastic, just steps from the beach and close to many bars and restaurants. Being near 5th Ave made exploring the area so convenient.

Dining

9.0

Breakfast was delivered right to my porch and included delicious fresh fruit, bread, and coffee, which I really appreciated.

Facilities

8.0

The hotel had a small pool but plenty of beach chairs available. It was quiet during the day, although it got noisy at night.

Leo

United Kingdom, December 2024

8.4/10

We enjoyed our stay at Playa Palms Beach Hotel, thanks to its fantastic beachfront location and the cleanliness of the rooms. The service from staff, especially Victor and Blanca, was exceptional, making us feel welcomed and well cared for. However, if you're looking for a peaceful night's sleep, you might want to consider the potential noise from nearby nightclubs, particularly if your room is towards the front of the hotel.

Rooms

8.0

Our room was clean and spacious, featuring a kitchenette that was handy for our needs.

Service

9.0

The service was outstanding, with staff like Victor being especially accommodating and attentive to our needs.

Location

10.0

The location was excellent, right on the beach and a short walk from restaurants and nightlife.

Dining

7.0

We enjoyed the breakfast, which offered fresh fruit and toast, perfect for us to start our day.

Facilities

8.0

Playa Palms offers great beach access with free towels and chairs, making it easy to enjoy the sun.

Lily

United Kingdom, September 2024

7.2/10

I had a mixed experience at this hotel. The ambiance is charming and romantic, making it a pleasant place to stay. The rooms were simple yet lovely, but I did have some issues with noise at night due to nearby clubs. The breakfast was basic, and while I loved my mornings by the ocean, the hotel could improve its dining options. Overall, it's a decent place but not without its drawbacks.

Rooms

7.0

The rooms were simple but comfortable, featuring a kitchenette and a pleasant view. Despite being basic, the amenities were satisfactory.

Service

9.0

Service was outstanding, particularly from the staff who genuinely cared about making our stay enjoyable.

Location

8.0

The location is fantastic, just a short walk to the beach and local eateries, but the noise from nearby nightclubs can be bothersome at night.

Dining

5.0

The breakfast offerings were quite limited, just coffee, bread, and juice. If you want something more substantial, it will cost you extra.

Facilities

7.0

The hotel has a lovely ambiance with wonderful views, though it could use some facilities improvements.

Jackson

United Kingdom, September 2024

7.4/10

The hotel had a great location, just a short walk from the beach and 5th Avenue, which was perfect for exploring. The rooms were clean and modern, although we found some bugs in the bathroom. The service was friendly and accommodating, but noise from nearby nightlife and construction disrupted our peace. Overall, it was a mixed experience with both positives and negatives.

Rooms

7.0

The rooms were modern and clean, nicely constructed, but we encountered some bugs which was off-putting for the price.

Service

9.0

The staff was friendly and went out of their way to assist us, making our stay more enjoyable.

Location

8.0

The location was fantastic, just off 5th Avenue and steps from the beach, but it was noisy at night due to nearby nightlife.

Dining

6.0

We enjoyed the convenience of having a minibar with reasonable prices, but didn't have a dining experience to note.